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Lexus leads 2009 JD Power Initial Quality Study.

Lexus has taken the top spot in 2009 J.D. Power and Associates Initial Quality Study (IQS) – emerging at the Best Nameplate Overall.

Besides leading the nameplate rankings, Lexus also receives top rankings for the IS, GS, GX, LS and LX models. The Lexus LX bagged the rare distinction of having the fewest quality problems in the industry, with just 52 problems per 100 vehicles.

The Initial Quality Study serves as the industry benchmark for new-vehicle quality measured at 90 days of ownership. The study is used extensively by manufacturers worldwide to help them design and build better vehicles and by consumers to help them in their vehicle purchase decisions. Initial quality has been shown over the years to be an excellent predictor of long-term durability, which can significantly impact consumer purchase decisions. The study captures problems experienced by owners in two distinct categories: Design-related problems and Defects & malfunctions.

The Toyota Motor Corporation assembly plant in Higashi-Fuji, Japan, which produces the Lexus SC 430, received the Platinum Plant Quality Award for producing vehicles yielding the fewest defects and malfunctions. Plant awards are based solely on average levels of defects and malfunctions and exclude design-related problems.

The 2009 Initial Quality Study is based on responses from more than 80,900 purchasers and lessees of new 2009 model-year cars, trucks and multi-activity vehicles surveyed after 90 days of ownership. The study is based on a 228-question battery designed to provide manufacturers with information to facilitate identifying problems and drive product improvement. The study was fielded between February and May 2009.

Headquartered in Westlake Village, California. J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, Web intelligence and customer satisfaction. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, you may visit www.jdpower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.

Lexus vehicles are brought to you in Oman by the Saud Bahwan Group. In Oman, every Lexus vehicle comes with special benefits and privileges such as 6 years unlimited extended mileage protection – AMAN BAHWAN and Lexus Prestige Club Card that offers 24 hours on-road assistance from AAA.

 

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